Undercover Boss: Don’t They Just Hate It When This Happens!

Hey,

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Lately I have been recording Undercover Boss, in order to watch something which can be amusing during the early morning hours when I cannot sleep.

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It is very formulaic.

Usually, the company C.E.O. manages to stay undercover until the moment of the reveal, which is done back at headquarters in the final segment

But Rick Silva, the C.E.O. of the very successful Checkers And Rally’s fast food empire could not manage to do this when he undertook his unusual experience of life for employees at ‘grass roots’ level.

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He may have begun the programme by his faith in the excellent standards in his American empire, but he soon found many ‘less-than-perfect’ parts in his 800 restaurant food machine.

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Finally, in Homestead, Florida, he blew his cover totally.

In one of his restaurants, the manager was seen to be abusive to his staff, even telling one man that he would take him outside and beat him if he did not work better.

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Afterwards, when Rick Silva spoke to the worker, he found that the poor guy was afraid to protest because he needed to keep his job in order to support his mum.

He also admitted that being spoken to in that manner made him feel as if he was worth nothing.

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Mr Silva then took the manager outside to question his actions, while still pretending to be the undercover personality called Alex Garcia.

The manager retaliates by questioning Alex Garcia’s knowledge of the food industry.

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Eventually the annoyed C.E.O. reveals his identity and demands that the eatery is closed down immediately.

The manager is suitably astonished.

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Once the place is emptied, the employees are feeling very concerned for their own futures.

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Rick Silva then re-opens the place the next day, with a new manager in place.

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He is thoughtful enough to talk to the offending manager afterwards, which allows him to discover that the man had not been adequately trained for the position …. and he then sends him for suitable re-training!

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Here is the moment of the inadvertent reveal.

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Don’t you just love it when that happens.
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